Longer opening hours to cut post office queues


- Credit: Archant

PORTISHEAD’S main post office is to extend its opening hours in a bid to meet customer demand.

The facility in the Smile Store at 29-31 High Street will be closed on May 10 for refurbishment and when it re-opens on May 11 it will extend its opening hours by 14.5 hours a week.

The change is part of a three-year investment programme by the Post Office that will see around 6,000 branches converting to a new style.

The new opening times will be from 8am-6.30pm Monday to Friday and 9am-5.30pm on Saturdays.

Post Office regional network manager, Tony Jones, said: “We understand how important having a post office is to residents in Portishead and we are confident that this new modern post office service will meet the needs of the local community and secure services for the future.”

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Residents spent years campaigning for improved post office facilities in Portishead which led to the opening of a Post Office Local in the town’s Village Quarter in 2012.

Despite the additional facility, during busy periods the High Street office still encounters long queues which can snake around the Smile store and spill out on to the street.

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