Care home 'proud' of good rating

PUBLISHED: 09:10 22 November 2018

Staff at Winash Care Home.      Picture: MARK ATHERTON

Staff at Winash Care Home. Picture: MARK ATHERTON


A care home in Clevedon has earned a good score following a visit from the Care Quality Commission (CQC).

Winash Rest Home, in Albert Road, learned this week it has received a ‘good’ rating in all five assessment areas following its inspection in August.

The residential home is run by Heather House, whose family have run Winash since 1973.

She said: “I am so proud of our team of dedicated staff. It is testament to their hard work and commitment that Winash continues to have a ‘good’ rating by CQC.

“Winash has a strong commitment and is proud of our community links with inter-generational work and hopes to continue this with our new campaign to fund a Trishaw bike.”

The care home has just started raising money for a specialist bike which has a carriage for two people on the front.

The bike will enable staff and relatives to take residents out for a ride.

Inspectors rated the service as caring, well-led, safe, effective and responsive.

The report states: “People are supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

“Staffing levels were safe. Staff were caring, consistent and experienced.

“People’s health needs were met and good relationships were established with other health and social care professionals.”

Medicines were stored and administered safely and care records were person-centred and supported people to maintain their lifestyle and interests.

The report added: “The service facilitated meaningful activities. Activities stimulated people and facilitated social contact.

“People regularly accessed the community independently or with support. Community links and initiatives were established and were continually being developed.

“Positive feedback was received about how the service was led and managed.

“People were actively involved with making choices about the service provision.

“There was a positive staff culture and atmosphere within the service.

“Staff were valued and supported. Systems were in place to monitor and review the quality of the service.”

The home was also rated good when inspected in 2013 and 2016 by the CQC.

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