New Challicoms business ‘in tune’ with area

PUBLISHED: 08:00 27 March 2015

James Worgan director Kustom furniture and flooring, Clevedon.

James Worgan director Kustom furniture and flooring, Clevedon.


THE owner of the new business that is set to move into the Challicoms building in Hill Road has been speaking to the Times about why he decided to open a Clevedon branch.

Challicoms building in Hill Road, Clevedon.Challicoms building in Hill Road, Clevedon.

James Worgan, (pictured below), owner of Bristol-based Kustom Floors and Furniture, is looking to open a new store in the ground floor and basement of the historic building within the next six to eight weeks and feels it will be a perfect fit for Hill Road.

Challicoms was put up for sale in August last year when Ted Dark, owner, decided to retire after 42 years of working for the company but James’ business is aiming to fill the void.

He said: “We were looking to expand outside of Bristol anyway so this was an opportunity we could not miss.

“We are a very similar business to what was here before and are actively looking at similar suppliers.”

A few of the suppliers that have already been confirmed for the new shop include Hypnos beds, Cormar carpets and Carlton furniture.

James, who has been running the business for six-and-a-half years, added: “Apart from the bedding we do pretty much everything that Challicoms did.

“The way we look will also be in tune with the area, even down to keeping the awning above the windows outside.”

The contractor carrying out the redevelopment work, Paul O’Brien, has already knocked down a number of walls inside the building to give the space a much more open feel and James says the look, design and service of the store is vital.

He said: “We are a family business and are very much focused on service and quality.

“We try to deal with people on a personal basis rather than being like robots. Customer service is everything.

“We also know what we are doing in terms of designing stores.”

The company has already recruited one sales person, who also used to work for Challicoms, and is looking to employ people from the Clevedon area.

James added: “We will employ between four and five people including part-time but we will actively employ more if it is necessary.

“We are keen to employ local people. That is very important for us.”

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