Support service to help people reduce utility bills

PUBLISHED: 14:40 13 November 2019 | UPDATED: 14:55 15 November 2019

Number 65 launching a new service with Citizens Advice to help people switch their energy tariffs online. Pictured are Cllr James Steel, council senior administrator Trudy Hollow and No.65 development manager  Ian Morrell.    Picture: MARK ATHERTON

Number 65 launching a new service with Citizens Advice to help people switch their energy tariffs online. Pictured are Cllr James Steel, council senior administrator Trudy Hollow and No.65 development manager Ian Morrell. Picture: MARK ATHERTON

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People can get help to compare their utility bills at a new support service in Nailsea.

Switching@65 will run from Number 65, in High Street, to enable people to compare gas, electric, internet and phone bills to see if they can get better deals.

Ian Morrell, development manager at Number 65, said: "Lots of consumers are disadvantaged because the best deals are only available online, or if they call their supplier and negotiate, which not everyone is willing to do.

"Our aim is to help people get the best deal to suit their needs, which in some cases means they stay with the same supplier but use a different tariff."

The initiative has been launched in conjunction with Citizens Advice and the Centre for Sustainable Energy.

If someone has complex requirements or could benefit from a home visit, volunteers can refer them.

People can drop in from 9.30am to noon on Monday to Friday.

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