Elderly couple's waste dispute
PUBLISHED: 09:00 19 July 2015
An elderly couple from Clevedon have been told they will have their recycling waste picked up from their home, following three-and-a-half years of problems.
John and Cynthia Scattergood, aged 83, live at the bottom of a steep slope in Sandbanks, Walton Bay, and had been told it is not possible for a collection vehicle to get down the slope. They were also told that a vehicle small enough to be able to make the journey does not exist.
In order to get their rubbish collected they have had to rely on the help of a neighbour or have been forced to take the waste themselves to the recycling centre in Portishead.
John said: “The house is built at the bottom of quite a steep slope so we are almost at sea level.
“The main collection point is just at the top of the lane. My wife and myself find it hard enough to walk to the top of the lane let alone carry rubbish up there as well.
“We had been here for three-and-a-half years before this issue was finally resolved.
“We were also told you can’t get a wagon down here, but I knew there were smaller vehicles available.”
However, North Somerset Council has now confirmed all rubbish will be collected directly from their house in future after the Times contacted it about the problem.
A spokesman for the council said: “We can arrange an assisted collection and one of our area officers has gone out to visit and assess and has agreed a collection point with the resident.”