‘Respectful’ and ‘caring’ staff at Clevedon care home praised by CQC
PUBLISHED: 15:04 27 July 2017 | UPDATED: 15:14 27 July 2017
A Clevedon care home has been praised by the Care Quality Commission (CQC) following its recent inspection.
Channel View, in Albert Road, has received a ‘good’ rating from the healthcare watchdog across all five inspection categories: care, safe, effective, leadership and responsiveness.
The CQC said the home’s staff showed ‘empathy’ and an understanding of the residents’ needs.
The report says: “Staff supported people in a respectful, kind and caring way and involved them as much as possible in day-to-day choices and arrangements.
“There was a genuine consideration for people’s wellbeing and staff were committed to supporting them.”
The home caters to eight residents with mental health needs.
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