Care home which received safety warning notices has improved, inspectors say

PUBLISHED: 07:00 07 April 2018

The CQC says the home has improved.

The CQC says the home has improved.

Katarzyna Bialasiewicz photographee.eu

A care home in Wraxall has received a 'good' rating after working 'tirelessly' to make improvements after health and safety breaches were found 18 months ago.

The Granary Care Centre, in Lodge Lane, received good ratings for providing an effective, caring, responsive and well-led service, following an inspection by the Care Quality Commission (CQC) in February.

Safety at the home still requires improvement as the inspector found medicine documentation was not consistently completed and the home still used a high amount of agency staff.

The report states: “The service had met its action plan in regards to regulations it had previously breached. People, staff and relatives told us about the improvements made at the service.”

The report adds: “At our last comprehensive inspection of the service we found it was not meeting the regulations as people’s care did not always reflect their preferences.

“At this inspection, we found the care documentation was accurate, up to date and reflected people’s preferences.

“Documentation was in place for agency staff who may not be familiar with people’s needs.”

The Granary Care Centre, which is run by Shaw Healthcare, was inspected in October 2016 when five health and safety breaches were found.

Two warning notices were issued and a further inspection in March 2017 showed the service was meeting the regulations.

A focused inspection was carried out in August after concerns were raised about people’s safety in the Crofters Lodge unit, which provides treatment for people sectioned under the Mental Health Act.

The CQC found two breaches and the Crofters Lodge was closed in December.

Home manager Caroline Carter said: “We’ve worked tirelessly to make improvements and the whole team are absolutely delighted to have achieved the good CQC rating.

“We’ve got a great relationship with our residents and their loved ones, and we’re always looking to improve community links so if anyone would like to pop in and see the type of care we provide they are welcome to visit.

“Ultimately, we want to deliver the quality of care we would want for our own loved ones.

“We’re always looking to improve and I’m sure you’ll hear more good news from us soon.”

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