Care service praised by healthcare watchdog for improving
PUBLISHED: 11:00 15 June 2018
A Clevedon care service has made the ‘necessary improvements’ to be awarded a ‘good’ rating from a healthcare watchdog.
Brunelcare Domiciliary Care Services North Somerset was visited by the Care Quality Commission last month, after inspectors told the service improvements needed to be made in February in its safety and effectiveness.
At the inspection early in the year, inspectors’ said patients were ‘at risk’ as a result of missed visits.
It adds: “At this inspection, we found this had improved and there had only been two missed visits this year.
“There were enough staff to carry out the visits in a timely way and ensure people’s needs were met. All the comments we received were positive about the reliability of the service.”
Brunelcare was rated as being ‘good’ across the board and in the five inspection categories – safety, effectiveness, care, responsiveness and its leadership.
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