Disability forum at airport
PUBLISHED: 13:00 25 September 2018 | UPDATED: 09:21 26 September 2018
People gave their opinions on what the South West’s biggest airport can do to improve access for disabled passengers.
Bristol Airport held its bi-annual special assistance consultative forum on September 3.
It gave groups the opportunity to give their feedback on what is important to them when travelling.
Following a tour of the terminal, the day included a review of the security process, disability awareness training and airline seating policy.
Groups in attendance included the Alzheimer’s Society, Guide Dogs for the Blind, and Carers.
Phil Holder, the airport’s head of operations support, said it was good to get opinions on how passengers find the terminal.
He added: “It is always extremely useful to hear from people on how we can make travelling easier for those in need of special assistance.
“We will always seek to improve the experience for our passengers where we can.”