Kids pranking ambulance service with fake 999 calls

PUBLISHED: 08:00 11 August 2018

Parents have been warned by the ambulance service to keep an eye on their phones.

Parents have been warned by the ambulance service to keep an eye on their phones.

Archant

Children have been placing hoax calls with the ambulance service, meaning genuine patients have not been helped.

South Western Ambulance Service is reminding parents to keep an eye on their mobile phones during the school holidays, as it has had a number of prank 999 calls from children.

Call-handlers have dealt with a number of hoaxes, which have resulted in ambulances being sent to people’s houses, only to find no-one there when they arrive.

When call-handlers rang the number back, they were met with the sound of children laughing.

Chief executive Ken Wenman said: “Making hoax calls can put lives at risk.

“We strongly encourage parents to impress upon their children the importance of only dialling 999 in a genuine emergency situation.”

Last year, the service received 774 hoax calls, distracting paramedics from 91 real emergencies.

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